Evaluate performance, Validate soft skills
Redefine feedback for service providers, turning everyday service interactions into extraordinary, personalised human connections.
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Instant feedback system
Effortlessly gather real-time, constructive feedback on your team's performance and soft skills from customers and peers. Simplify improvement with actionable insights.
People-focused feedback
Deliver personalized feedback that highlights individual soft skills, strengths and human qualities, ensuring each team member's unique value is recognised and nurtured.
Analytics dashboard
Unlock powerful insights with RateMe’s business dashboard. Visualise performance data, identify top performers, and target areas for improvement with precision.
AI coach “Uno”
Meet Uno, your AI-powered business coach. From guiding managers with tailored team insights to mentoring individuals with personalised recommendations, Uno drives continuous improvement.
Empower excellence with individual feedback
RateMe empowers businesses to achieve service excellence by providing real-time, actionable feedback that drives continuous improvement. Our platform enhances individual performance, fosters a culture of recognition, and delivers data-driven insights to optimise team effectiveness.
Improved employee performance through timely, actionable insights
Enhanced service quality by valuing and developing soft skills
Strategic decision-making with clear, data-driven performance insights
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Enhanced performance
Here's how RateMe supports employee performance evaluation and service delivery improvement.
31%
less turnover
less turnover
Regular recognition reduces turnover by 31%. RateMe ensures employees feel valued, boosting staff retention.
+89%
customer retention
customer retention
89% of customers are more likely to return after a positive service experience, driven by strong soft skills. RateMe helps enhance these skills.
50%
faster resolution
faster resolution
Strong soft skills resolve issues 50% faster. RateMe focuses on developing these skills for quicker resolutions.
Resolving issues can increase revenue by 25%. RateMe helps turn unhappy customers into loyal advocates.
Currently piloting at
We're collaborating with leading enterprise clients in our pilot phase, gathering strategic feedback to refine our platform and maximise value for all our users.
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Be among the first to experience the future of service excellence. Book a Demo now and get early access to RateMe.
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© RateMe | A product of Unicorns Holdings Inc.
