Last Updated: August 30, 2024

1. Introduction

Welcome to the RateMe website, a product by Unicorns Innovations FZE. By accessing or using our website and services, you agree to comply with these Terms of Use. Please read them carefully.These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Unicorns Innovation FZE (“The Company”), the owner and operator of RateMe.app (“The Service”). The Service is accessible through our website, web application, and mobile application. By accessing or using any part of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to all of these terms, you are expressly prohibited from using the Service and must discontinue use immediately.

The Service may be used by individual users as a free service or by companies paying for access to premium features under a company account. These Terms apply equally to both individual users and company accounts, except where expressly indicated otherwise.

2. Intellectual Property Rights

The Service, including all content, features, and functionality, is the exclusive property of Unicorns Innovation FZE and its licensors and is protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You agree to abide by all copyright and other laws, as well as any additional copyright notices or restrictions contained within the Service.

You acknowledge that the Service has been developed through substantial time, effort, and resources and constitutes valuable intellectual property. Unauthorised use of any material contained on or through the Service may violate copyright laws, trademark laws, and other regulations and statutes.

3. Account Registration and Use

To access certain features of the Service, you must register for an account, either as an individual user or on behalf of a company. When registering:‍

Individuals: You must provide your name, email address, and create a password.
Companies: You must provide the company’s legal name, a contact email address, and other relevant information, along with assigning a company administrator.

You agree to provide accurate, complete, and current registration information and are responsible for all activities that occur under your account. You must safeguard your account credentials and notify the Company immediately of any unauthorised use. The Company is not liable for any loss or damages arising from unauthorised access to your account. You may be held liable for any losses incurred by the Company or others due to unauthorised use of your account.

4. Activity and Content Posted

You are responsible for all activity and content posted under your account, including content posted by others with access to your account. This applies to both individual and company accounts. You agree not to post content that violates the rights of any third party or is otherwise unlawful. The Company does not control user-generated content and is not responsible for any offensive, indecent, inaccurate, misleading, or otherwise objectionable content you may encounter.

5. Payments, Refunds, Upgrading, and Downgrading

Individuals: Parts of the Service may be available to you free of charge. If you choose to upgrade to a premium service, you must pay the applicable fees in advance. If you fail to pay, your access to premium features will be suspended until payment is made.
Companies: The Service may offer a 14-day free trial for company accounts. To continue using the paid Service beyond this period, you must pay the applicable fees in advance. Fees are charged on a recurring basis and will auto-renew unless canceled prior to the renewal date.

Fees are exclusive of taxes, and you are responsible for any applicable taxes. Downgrading your plan may result in a loss of features or account capacity, and the Company is not liable for such losses.

6. Cancellation and Termination

You are responsible for properly canceling your account through the billing settings. Upon cancellation, all content associated with your account will become inaccessible and permanently deleted after 30 days. The Company reserves the right to suspend or terminate your account for any reason at its discretion, including violation of these Terms. Upon termination, your access to the Service will be revoked, and all data associated with your account may be deleted.

For company accounts, it is the responsibility of the company administrator to ensure that all company data is backed up before cancellation or termination.

7. Modifications to the Service and Prices

The Company reserves the right to modify or discontinue the Service, temporarily or permanently, with or without notice. Prices for all services are subject to change upon notice, which may be provided by posting the changes on the Service’s website. The Company shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

8. Data Protection

The Company takes the protection of your data seriously and will only process your personal data in accordance with applicable data protection laws and the Company’s Privacy Policy. By using the Service, you consent to such processing and agree to comply with all data protection regulations.

The Company shall implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or damage. You are responsible for ensuring that the data you provide is accurate and up to date. The Company will notify you in the event of a data breach affecting your personal data.

9. Warranties and Disclaimers

The Service is provided on an "as is" and "as available" basis. The Company makes no warranties or representations, express or implied, regarding the Service, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. The Company does not warrant that the Service will be uninterrupted, error-free, or secure, or that any defects will be corrected.

10. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the Service. In no event shall the Company's total liability to you for all damages exceed the amount paid by you, if any, for accessing the Service.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in Dubai, UAE, unless otherwise required by law.

12. Changes to These Terms

The Company reserves the right to update and change these Terms at any time. If changes are made, the Company will provide notice by posting the updated Terms on the Service’s website. Continued use of the Service after such changes constitutes your acceptance of the new Terms.

13. Contact us

If you have any questions or concerns about these Terms, please contact us at:

Unicorns Innovation FZE
Office 2023, A5 Building, DTEC, Dubai Digital Park, Dubai, UAE
Email: legal@rateme.app